Attitude Toward Using Electronic Money Seen from Perceived Usefulness and Perceived Ease of Use

  • Amirah Aprilria Kusnadi Telkom University
  • Arlin Ferlina Mochamad Trenggana Telkom University
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Abstract

The COVID-19 virus causes social restrictions that make people minimize the use of cash when shopping. E-money is one of the payment instruments whose use during the early 2020 period decreased. The study was conducted to determine and analyze attitudes toward use, perceived usefulness, and perceived ease of use. The research uses quantitative, descriptive, and causal methods. The population is the people of Bandung city who have E-money, while the data collection is done by cluster sampling with 385 questionnaire results obtained through an online survey using google form. Multiple linear analysis is used to process data with known results, perceptions of benefits and convenience play a role in user attitudes either partially or simultaneously. The results of the study are expected to be a recommendation for E-money providers to pay attention to the benefits and convenience of services to improve usage attitudes in adopting E-money services

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Published
2022-02-25
How to Cite
KUSNADI, Amirah Aprilria; MOCHAMAD TRENGGANA, Arlin Ferlina. Attitude Toward Using Electronic Money Seen from Perceived Usefulness and Perceived Ease of Use. Jurnal Sekretaris dan Administrasi Bisnis, [S.l.], v. 6, n. 1, p. 9-17, feb. 2022. ISSN 2580-8095. Available at: <https://jurnal.asmtb.ac.id/index.php/jsab/article/view/243>. Date accessed: 26 june 2022. doi: https://doi.org/10.31104/jsab.v6i1.243.