The Use of ACMT and AP2T Applications In The Process of Making Customer Accounts In PT. PLN (Persero) UP3 Bandung

  • Arzumira Tsara Salsabilla Akademi sekretaris dan manajemen taruna bakti
  • Mokhamad Hendayun Akademi Sekretari dan Manajemen Taruna Bakti
  • Chandra Hendriyani Akademi Sekretari dan Manajemen Taruna Bakti
Abstract viewed = 80 times | PDF (Bahasa Indonesia) download = 114 times

Abstract

Some sectors of the country industry including PT PLN (Persero) are one of the state's revenue support in the field of electricity. In this era of digitization PT PLN (Persero) has implemented electronic Data processing system (PDE) including in the use of centralized record Meter application (ACMT) and centralized customer service Application (AP2T) for the creation of customer accounts to be more accurate and timely. The research methodology used is qualitative with a descriptive approach. The data collection techniques undertaken are observations, interviews and literature from the journal. The results showed that the use of electronic data processing system in PT PLN (Persero) is able to make process of customer account creation become more effective and efficient so that customer's account can be sent to PT PLN partner with Payment Point Online Bank (PPOB) in a timely manner.

Downloads

Download data is not yet available.
Published
2022-02-25
How to Cite
SALSABILLA, Arzumira Tsara; HENDAYUN, Mokhamad; HENDRIYANI, Chandra. The Use of ACMT and AP2T Applications In The Process of Making Customer Accounts In PT. PLN (Persero) UP3 Bandung. Jurnal Sekretaris dan Administrasi Bisnis, [S.l.], v. 6, n. 1, p. 1-8, feb. 2022. ISSN 2580-8095. Available at: <https://jurnal.asmtb.ac.id/index.php/jsab/article/view/207>. Date accessed: 26 june 2022. doi: https://doi.org/10.31104/jsab.v6i1.207.